PRIVACY POLICY

Last Updated: October 2025

1. Introduction

RiverGoGo respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, and safeguard data received through our website, email, or offline communications.

2. Information We Collect

We may collect information when you:
– Submit an inquiry or request a quotation.
– Contact us via email or through an online form.
– Subscribe to receive product updates or newsletters.

The information we collect may include your name, company name, email address, phone number, country, and details about your project or inquiry. We may also collect non-identifiable data such as browser type, IP address, and pages visited for website analytics purposes.

3. How We Use Your Information

RiverGoGo uses your information to:
– Respond to inquiries and quotation requests.
– Communicate with you regarding products or services.
– Improve our website performance and user experience.
– Send marketing updates or product news (only if you opt in).
– Fulfil our legal obligations and protect our business interests.

4. Information Security

We employ reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Only authorised staff with a legitimate business need have access to your personal data.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purpose it was collected for, including business communication, order processing, or compliance with legal requirements.

6. Sharing of Information

RiverGoGo does not sell or rent personal information to third parties. We may share information with:
– Internal departments or affiliated entities for order handling.
– Trusted service providers (e.g., email hosting, analytics) under confidentiality agreements.
– Authorities or regulators if legally required.

7. Your Rights

You may request access to, correction of, or deletion of your personal information. You can also withdraw consent to receive marketing communications at any time by contacting info@rivergogo.com.

8. Cookies and Analytics

Our website may use cookies to analyse site performance and visitor interaction. Cookies help us understand which products and pages attract the most interest, enabling us to improve your browsing experience.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in operations or regulatory requirements. All updates will be posted on this page with the revised date shown above.

10. Contact Us

For any privacy-related questions or data access requests, please email us at info@rivergogo.com.